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ayuda p instalar google chrome, me aparece esto con sawbuck

Melania Schulz
6/04/15 17:52
1) Escribe versión de Google Chrome (chrome://version/):  
2) ¿Se reproduce el problema en una ventana de incógnito? Control+Shift+N 

3) Adjunta una captura de la pantalla de tu problema/error/incidencia:   

4) Describe detalladamente el problema:


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INFORMATION        3420        5376        21:43:28-151                0        [04/06/15 21:43:28.156][GoogleUpdate:goopdate][3420:5376][DllEntry][C:\Users\MELI\AppData\Local\Temp\GUM4450.tmp\GoogleUpdate.exe /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={FE36B95B-02AC-13BB-843D-F5B27686B4A9}&lang=es&browser=3&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&installdataindex=defaultbrowser"]
INFORMATION        3420        5376        21:43:28-156                0        [04/06/15 21:43:28.156][GoogleUpdate:goopdate][3420:5376][OS][version: OS_WINDOWS_7][service pack: 1]
INFORMATION        3420        5376        21:43:28-158                0        [04/06/15 21:43:28.166][GoogleUpdate:goopdate][3420:5376][C:\Users\MELI\AppData\Local\Temp\GUM4450.tmp\goopdate.dll][version 1.3.26.9][opt][official]
INFORMATION        3420        5376        21:43:28-159                0        [04/06/15 21:43:28.166][GoogleUpdate:goopdate][3420:5376][is machine: 1]
INFORMATION        3420        5376        21:43:28-226                0        [04/06/15 21:43:28.226][GoogleUpdate:goopdate][3420:5376][GoopdateImpl::DoInstall]
INFORMATION        3420        5376        21:43:28-226                0        [04/06/15 21:43:28.226][GoogleUpdate:goopdate][3420:5376][Elevating][C:\Users\MELI\AppData\Local\Temp\GUM4450.tmp\GoogleUpdate.exe /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={FE36B95B-02AC-13BB-843D-F5B27686B4A9}&lang=es&browser=3&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&installdataindex=defaultbrowser"]
INFORMATION        3420        5376        21:43:30-791                0        [04/06/15 21:43:30.796][GoogleUpdate:goopdate][3420:5376][Started process][2664]
INFORMATION        7036        7056        21:43:31-350                0        [04/06/15 21:43:31.356][GoogleUpdate:goopdate][7036:7056][DllEntry]["C:\Program Files (x86)\GUM50AE.tmp\GoogleUpdate.exe" /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={FE36B95B-02AC-13BB-843D-F5B27686B4A9}&lang=es&browser=3&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&installdataindex=defaultbrowser" /installelevated]
INFORMATION        7036        7056        21:43:31-352                0        [04/06/15 21:43:31.356][GoogleUpdate:goopdate][7036:7056][OS][version: OS_WINDOWS_7][service pack: 1]
INFORMATION        7036        7056        21:43:31-353                0        [04/06/15 21:43:31.356][GoogleUpdate:goopdate][7036:7056][C:\Program Files (x86)\GUM50AE.tmp\goopdate.dll][version 1.3.26.9][opt][official]
INFORMATION        7036        7056        21:43:31-354                0        [04/06/15 21:43:31.356][GoogleUpdate:goopdate][7036:7056][is machine: 1]
INFORMATION        7036        7056        21:43:31-365                0        [04/06/15 21:43:31.366][GoogleUpdate:goopdate][7036:7056][GoopdateImpl::DoInstall]
ERROR        7036        7056        21:43:32-367                0        [04/06/15 21:43:32.376][GoogleUpdate:goopdate][7036:7056][Failed to acquire setup lock]
ERROR        7036        7056        21:43:32-463                0        [04/06/15 21:43:32.466][GoogleUpdate:goopdate][7036:7056][InstallSelf failed][0xa0430721]
ERROR        7036        7056        21:43:32-463                0        [04/06/15 21:43:32.466][GoogleUpdate:goopdate][7036:7056][Failed to install][0xa0430721][�Vaya! Se ha producido un error en la instalaci�n. C�digo de error: 0xa0430721.]
INFORMATION        7112        5336        21:43:32-651                0        [04/06/15 21:43:32.656][GoogleUpdate:goopdate][7112:5336][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /ondemand ]
INFORMATION        7112        5336        21:43:32-654                0        [04/06/15 21:43:32.656][GoogleUpdate:goopdate][7112:5336][C:\Program Files (x86)\Google\Update\1.3.26.9\goopdate.dll][version 1.3.26.9][opt][official]
INFORMATION        7112        5336        21:43:32-654                0        [04/06/15 21:43:32.656][GoogleUpdate:goopdate][7112:5336][is machine: 1]
INFORMATION        7112        5336        21:43:32-656                0        [04/06/15 21:43:32.656][GoogleUpdate:goopdate][7112:5336][OS][version: OS_WINDOWS_7][service pack: 1]
ERROR        7112        5336        21:43:32-657                0        [04/06/15 21:43:32.656][GoogleUpdate:goopdate][7112:5336][Main failed]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /ondemand ][0xa0430607]
INFORMATION        7112        5336        21:43:32-657                0        [04/06/15 21:43:32.666][GoogleUpdate:goopdate][7112:5336][DllEntry exit][0xa0430607]
INFORMATION        7036        7056        21:44:07-721                0        [04/06/15 21:44:07.726][GoogleUpdate:goopdate][7036:7056][Started process][4192]
INFORMATION        4192        7100        21:44:07-769                0        [04/06/15 21:44:07.776][GoogleUpdate:goopdate][4192:7100][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /ping PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz48cmVxdWVzdCBwcm90b2NvbD0iMy4wIiB2ZXJzaW9uPSIxLjMuMjYuOSIgc2hlbGxfdmVyc2lvbj0iMS4zLjI2LjkiIGlzbWFjaGluZT0iMSIgc2Vzc2lvbmlkPSJ7QjU1NUI0NzUtMDA1Ny00QUZCLUI3MzQtRUM2NTY0MTU1NUFCfSIgdXNlcmlkPSJ7OTg1OTg5MjAtRjFEOS00NkI2LUFCMDItMTk0OEY0MTZDNjRBfSIgaW5zdGFsbHNvdXJjZT0idGFnZ2VkbWkiIHJlcXVlc3RpZD0iezkzNEU1MkU5LTAxNEEtNEZCNS05NkY0LTU4RUI0REU2QTM3NH0iIGRlZHVwPSJjciI-PGh3IHBoeXNtZW1vcnk9IjQiIHNzZT0iMSIgc3NlMj0iMSIgc3NlMz0iMSIgc3NzZTM9IjEiIHNzZTQxPSIxIiBzc2U0Mj0iMSIgYXZ4PSIxIi8-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]
INFORMATION        4192        7100        21:44:07-773                0        [04/06/15 21:44:07.776][GoogleUpdate:goopdate][4192:7100][C:\Program Files (x86)\Google\Update\1.3.26.9\goopdate.dll][version 1.3.26.9][opt][official]
INFORMATION        4192        7100        21:44:07-773                0        [04/06/15 21:44:07.776][GoogleUpdate:goopdate][4192:7100][is machine: 1]
INFORMATION        4192        7100        21:44:07-806                0        [04/06/15 21:44:07.806][GoogleUpdate:goopdate][4192:7100][OS][version: OS_WINDOWS_7][service pack: 1]
INFORMATION        4192        7100        21:44:07-814                0        [04/06/15 21:44:07.816][GoogleUpdate:goopdate][4192:7100][detected configurations][
priority=2, source=auto, wpad=1, script=
priority=0, source=direct, direct connection
]
INFORMATION        7160        6608        21:44:47-384                0        [04/06/15 21:44:47.386][GoogleUpdate:goopdate][7160:6608][DllEntry][C:\Users\MELI\AppData\Local\Temp\GUM7A3E.tmp\GoogleUpdate.exe /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={FE36B95B-02AC-13BB-843D-F5B27686B4A9}&lang=es&browser=3&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&installdataindex=defaultbrowser"]
INFORMATION        7160        6608        21:44:47-387                0        [04/06/15 21:44:47.396][GoogleUpdate:goopdate][7160:6608][OS][version: OS_WINDOWS_7][service pack: 1]
INFORMATION        7160        6608        21:44:47-387                0        [04/06/15 21:44:47.396][GoogleUpdate:goopdate][7160:6608][C:\Users\MELI\AppData\Local\Temp\GUM7A3E.tmp\goopdate.dll][version 1.3.26.9][opt][official]
INFORMATION        7160        6608        21:44:47-388                0        [04/06/15 21:44:47.396][GoogleUpdate:goopdate][7160:6608][is machine: 1]
INFORMATION        7160        6608        21:44:47-399                0        [04/06/15 21:44:47.406][GoogleUpdate:goopdate][7160:6608][GoopdateImpl::DoInstall]
INFORMATION        7160        6608        21:44:47-399                0        [04/06/15 21:44:47.406][GoogleUpdate:goopdate][7160:6608][Elevating][C:\Users\MELI\AppData\Local\Temp\GUM7A3E.tmp\GoogleUpdate.exe /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={FE36B95B-02AC-13BB-843D-F5B27686B4A9}&lang=es&browser=3&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&installdataindex=defaultbrowser"]
INFORMATION        7160        6608        21:44:50-026                0        [04/06/15 21:44:50.036][GoogleUpdate:goopdate][7160:6608][Started process][3656]
INFORMATION        6568        6380        21:44:50-407                0        [04/06/15 21:44:50.416][GoogleUpdate:goopdate][6568:6380][DllEntry]["C:\Program Files (x86)\GUM863F.tmp\GoogleUpdate.exe" /installsource taggedmi /install "appguid={8A69D345-D564-463C-AFF1-A69D9E530F96}&iid={FE36B95B-02AC-13BB-843D-F5B27686B4A9}&lang=es&browser=3&usagestats=1&appname=Google%20Chrome&needsadmin=prefers&installdataindex=defaultbrowser" /installelevated]
INFORMATION        6568        6380        21:44:50-409                0        [04/06/15 21:44:50.416][GoogleUpdate:goopdate][6568:6380][OS][version: OS_WINDOWS_7][service pack: 1]
INFORMATION        6568        6380        21:44:50-410                0        [04/06/15 21:44:50.416][GoogleUpdate:goopdate][6568:6380][C:\Program Files (x86)\GUM863F.tmp\goopdate.dll][version 1.3.26.9][opt][official]
INFORMATION        6568        6380        21:44:50-410                0        [04/06/15 21:44:50.416][GoogleUpdate:goopdate][6568:6380][is machine: 1]
INFORMATION        6568        6380        21:44:50-422                0        [04/06/15 21:44:50.426][GoogleUpdate:goopdate][6568:6380][GoopdateImpl::DoInstall]
ERROR        6568        6380        21:44:51-416                0        [04/06/15 21:44:51.426][GoogleUpdate:goopdate][6568:6380][Failed to acquire setup lock]
ERROR        6568        6380        21:44:51-431                0        [04/06/15 21:44:51.436][GoogleUpdate:goopdate][6568:6380][InstallSelf failed][0xa0430721]
ERROR        6568        6380        21:44:51-431                0        [04/06/15 21:44:51.436][GoogleUpdate:goopdate][6568:6380][Failed to install][0xa0430721][�Vaya! Se ha producido un error en la instalaci�n. C�digo de error: 0xa0430721.]
INFORMATION        6552        5464        21:44:51-537                0        [04/06/15 21:44:51.546][GoogleUpdate:goopdate][6552:5464][DllEntry]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /ondemand ]
INFORMATION        6552        5464        21:44:51-541                0        [04/06/15 21:44:51.546][GoogleUpdate:goopdate][6552:5464][C:\Program Files (x86)\Google\Update\1.3.26.9\goopdate.dll][version 1.3.26.9][opt][official]
INFORMATION        6552        5464        21:44:51-541                0        [04/06/15 21:44:51.546][GoogleUpdate:goopdate][6552:5464][is machine: 1]
INFORMATION        6552        5464        21:44:51-543                0        [04/06/15 21:44:51.546][GoogleUpdate:goopdate][6552:5464][OS][version: OS_WINDOWS_7][service pack: 1]
ERROR        6552        5464        21:44:51-543                0        [04/06/15 21:44:51.546][GoogleUpdate:goopdate][6552:5464][Main failed]["C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /ondemand ][0xa0430607]
INFORMATION        6552        5464        21:44:51-544                0        [04/06/15 21:44:51.546][GoogleUpdate:goopdate][6552:5464][DllEntry exit][0xa0430607]

Respuestas (1)

Francy.
7/04/15 12:24
Hola Melania,

¿Enviaste la información a través de este formato? Cuando hiciste la instalación de Chrome, lo borraste siguiendo las instrucciones que dejé anteriormente y usando el instalador offline. 

¡Saludos!
Francy.