Google Chrome - Foro de ayuda

El plugin de Adobe Flash ha fallado

julia leon
1/09/14 4:32
1) Escribe versión de Google Chrome (chrome://version/):  
2) ¿Se reproduce el problema en una ventana de incógnito? Control+Mayúsculas+N 

3) Adjunta una captura de la pantalla de tu problema/error/incidencia:   

4) Describe detalladamente el problema:
desde hace un tiempo me falla mucho el plugin shockwave sobre todo en los juegos de facebookse me quedan enganchados y al final sale el aviso: el complemento shockwave a fallado,y tengo que cerrar el navegador... ya lo he probado todo no se que mas hacer...aqui pongo la version de chrome que tengo gracias,.

Google Chrome        37.0.2062.102 (Build oficial 291558) unknown-m

Sistema operativo        Windows

Blink        537.36 (@180557)

JavaScript        V8 3.27.34.14

Flash        14.0.0.177

Respuestas (2)

Castiel
1/09/14 8:45
Hola!

Te funciona en el modo de incógnito (navegación privada)?

Hay un tema que aborda esta cuestión:
El complemento Adobe Flash no funciona

Si no funcionar, acceda a barra de direcciones y escriba chrome://flash y presione ENTER. Pegue aquí los resultados. Lo mismo haga con chrome://gpu y chrome://plugins 

¡Saludos! 
Clauber Telles
julia leon
1/09/14 10:20
hola gracias por responder,a ver de las varias cosas que me dice le contesto,no he probado lo de navegación de incógnito,lo demás se lo pego aquí:

chrome://flash:

Acerca de Flash

Google Chrome        37.0.2062.102 (unknown-m)
Sistema operativo        Windows 7 or Server 2008 R2 SP1 64 bit
Flash plugin        14.0.0.177 C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.102\PepperFlash\pepflashplayer.dll
Flash plugin        14,0,0,179 C:\Windows\system32\Macromed\Flash\NPSWF64_14_0_0_179.dll (disabled)
--- Crash data ---
Crash Reporting        Enable crash reporting to see crash IDs
For more details        https://support.google.com/chrome/?p=ui_usagestat
--- GPU information ---
WARNING:        GPU access is not allowed: GPU access is disabled in chrome://settings.
--- GPU driver, more information ---
Vendor Id        0x1002
Device Id        0x94c3
Driver vendor        Advanced Micro Devices, Inc.
Driver version        8.970.100.1100
Driver date        4-29-2013
Pixel shader version        4.0
Vertex shader version        4.0
GL_VENDOR        Google Inc.
GL_RENDERER        ANGLE (ATI Radeon HD 2400 PRO Direct3D11 vs_4_0 ps_4_0)
GL_VERSION        OpenGL ES 2.0 (ANGLE 2.1.f4126d2b9eb0)
GL_EXTENSIONS        GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_OES_standard_derivatives GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_OES_texture_npot GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_storage GL_EXT_frag_depth GL_EXT_blend_minmax GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_NV_fence
---------------------------------------------------------------
chrome://gpu

Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Flash: Software only, hardware acceleration unavailable
Flash Stage3D: Software only, hardware acceleration unavailable
Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable
Compositing: Software only, threaded. Hardware acceleration unavailable
Rasterization: Software only, hardware acceleration unavailable
Threaded Rasterization: Disabled
Video Decode: Software only, hardware acceleration unavailable
Video Encode: Software only, hardware acceleration unavailable
WebGL: Unavailable
Driver Bug Workarounds
clear_uniforms_before_first_program_use
exit_on_context_lost
texsubimage2d_faster_than_teximage2d
Problems Detected
GPU process was unable to boot: GPU access is disabled in chrome://settings.
Disabled Features: all
Accelerated video decode interferes with GPU sandbox on certain AMD drivers: 298968
Disabled Features: accelerated_video_decode
GPU rasterization is whitelisted on N4, N5, N7 and Moto X: 362779
Disabled Features: gpu_rasterization
Additional GPU rasterization whitelist for field trial: 380694
Disabled Features: gpu_rasterization_field_trial
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage2D() is faster for full uploads on ANGLE
Applied Workarounds: texsubimage2d_faster_than_teximage2d
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Threaded rasterization has not been enabled or is not supported by the current system.
Disabled Features: threaded_rasterization
Version Information
Data exported        1/9/2014 19:16:57
Chrome version        Chrome/37.0.2062.102
Operating system        Windows NT 6.1 SP1
Software rendering list version        8.8
Driver bug list version        6.10
ANGLE commit id        f4126d2b9eb0
2D graphics backend        Skia
Command Line Args        Files (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end
Performance Information
Graphics        3.8
Gaming        5.4
Overall        3.8
Driver Information
Initialization time        2228
Sandboxed        true
GPU0        VENDOR = 0x1002, DEVICE= 0x94c3
Optimus        false
AMD switchable        false
Desktop compositing        Aero Glass
Driver vendor        Advanced Micro Devices, Inc.
Driver version        8.970.100.1100
Driver date        4-29-2013
Pixel shader version        4.0
Vertex shader version        4.0
Machine model name        
Machine model version        
GL_VENDOR        Google Inc.
GL_RENDERER        ANGLE (ATI Radeon HD 2400 PRO Direct3D11 vs_4_0 ps_4_0)
GL_VERSION        OpenGL ES 2.0 (ANGLE 2.1.f4126d2b9eb0)
GL_EXTENSIONS        GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_OES_standard_derivatives GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_OES_texture_npot GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_storage GL_EXT_frag_depth GL_EXT_blend_minmax GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_NV_fence
Window system binding vendor        Google Inc. (adapter LUID: 0000000000009939)
Window system binding version        1.4 (ANGLE 2.1.f4126d2b9eb0)
Window system binding extensions        EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_KHR_create_context
Direct rendering        Yes
Reset notification strategy        0x8252
Diagnostics
... loading ...
Log Messages
WARNING: Hardware acceleration is unavailable.
-------------------------------------------------------------------------

chrome://plugins

Complementos (5)                
Detalles
Adobe Flash Player (2 files) - Versión: 14.0.0.177
Shockwave Flash 14.0 r0
Nombre:        Shockwave Flash
Descripción:        Shockwave Flash 14.0 r0
Versión:        14.0.0.177
Ubicación:        C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.102\PepperFlash\pepflashplayer.dll
Tipo:        PPAPI (fuera de proceso)
         Inhabilitar
Tipos MIME:        
Tipo MIME        Descripción        Extensiones de archivo
application/x-shockwave-flash        Shockwave Flash        
.swf
application/futuresplash        FutureSplash Player        
.spl
Nombre:        Shockwave Flash
Descripción:        Shockwave Flash 14.0 r0
Versión:        14,0,0,179
Ubicación:        C:\Windows\system32\Macromed\Flash\NPSWF64_14_0_0_179.dll
Tipo:        NPAPI
         Habilitar
Tipos MIME:        
Tipo MIME        Descripción        Extensiones de archivo
application/x-shockwave-flash        Adobe Flash movie        
.swf
application/futuresplash        FutureSplash movie        
.spl
Inhabilitar   Permitir siempre
Chrome PDF Viewer
Nombre:        Chrome PDF Viewer
Versión:        
Ubicación:        C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.102\pdf.dll
Tipo:        PPAPI (en proceso)
         Inhabilitar
Tipos MIME:        
Tipo MIME        Descripción        Extensiones de archivo
application/pdf        Portable Document Format        
.pdf
application/x-google-chrome-print-preview-pdf        Portable Document Format        
.pdf
Inhabilitar   Permitir siempre
Chrome Remote Desktop Viewer
This plugin allows you to securely access other computers that have been shared with you. To use this plugin you must first install the Chrome Remote Desktop webapp.
Nombre:        Chrome Remote Desktop Viewer
Descripción:        This plugin allows you to securely access other computers that have been shared with you. To use this plugin you must first install the Chrome Remote Desktop webapp.
Versión:        
Ubicación:        internal-remoting-viewer
Tipo:        PPAPI (fuera de proceso)
         Inhabilitar
Tipos MIME:        
Tipo MIME        Descripción        Extensiones de archivo
application/vnd.chromium.remoting-viewer                
.
Inhabilitar   Permitir siempre
VLC Web Plugin - Versión: 2.2.0
VLC media player Web Plugin 2.2.0
Nombre:        VLC Web Plugin
Descripción:        VLC media player Web Plugin 2.2.0
Versión:        2.2.0
Ubicación:        C:\Program Files\VideoLAN\VLC\npvlc.dll
Tipo:        NPAPI
         Inhabilitar
Tipos MIME:        
Tipo MIME        Descripción        Extensiones de archivo
audio/mpeg        MPEG audio        
.mp2        .mp3        .mpga        .mpega
audio/x-mpeg        MPEG audio        
.mp2        .mp3        .mpga        .mpega
video/mpeg        MPEG video        
.mpg        .mpeg        .mpe
video/x-mpeg        MPEG video        
.mpg        .mpeg        .mpe
video/mpeg-system        MPEG video        
.mpg        .mpeg        .mpe        .vob
video/x-mpeg-system        MPEG video        
.mpg        .mpeg        .mpe        .vob
audio/mp4        MPEG-4 audio        
.aac        .mp4        .mpg4
audio/x-m4a        MPEG-4 audio        
.m4a
video/mp4        MPEG-4 video        
.mp4        .mpg4
application/mpeg4-iod        MPEG-4 video        
.mp4        .mpg4
application/mpeg4-muxcodetable        MPEG-4 video        
.mp4        .mpg4
video/x-m4v        MPEG-4 video        
.m4v
video/x-msvideo        AVI video        
.avi
application/ogg        Ogg stream        
.ogg
video/ogg        Ogg video        
.ogv
application/x-ogg        Ogg stream        
.ogg
application/x-vlc-plugin        VLC plug-in        
video/x-ms-asf-plugin        Windows Media Video        
.asf        .asx
video/x-ms-asf        Windows Media Video        
.asf        .asx
application/x-mplayer2        Windows Media        
video/x-ms-wmv        Windows Media        
.wmv
video/x-ms-wvx        Windows Media Video        
.wvx
audio/x-ms-wma        Windows Media Audio        
.wma
application/x-google-vlc-plugin        Google VLC plug-in        
audio/wav        WAV audio        
.wav
audio/x-wav        WAV audio        
.wav
audio/3gpp        3GPP audio        
.3gp        .3gpp
video/3gpp        3GPP video        
.3gp        .3gpp
audio/3gpp2        3GPP2 audio        
.3g2        .3gpp2
video/3gpp2        3GPP2 video        
.3g2        .3gpp2
video/divx        DivX video        
.divx
video/flv        FLV video        
.flv
video/x-flv        FLV video        
.flv
application/x-matroska        Matroska video        
.mkv
video/x-matroska        Matroska video        
.mkv
audio/x-matroska        Matroska audio        
.mka
application/xspf+xml        Playlist xspf        
.xspf
audio/x-mpegurl        MPEG audio        
.m3u
video/webm        WebM video        
.webm
audio/webm        WebM audio        
.webm
application/vnd.rn-realmedia        Real Media File        
.rm
audio/x-realaudio        Real Media Audio        
.ra
audio/amr        AMR audio        
.amr
audio/x-flac        FLAC audio        
.flac
Inhabilitar   Permitir siempre
Native Client
Nombre:        Native Client
Versión:        
Ubicación:        C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.102\ppGoogleNaClPluginChrome.dll
Tipo:        PPAPI (en proceso)
         Inhabilitar
Tipos MIME:        
Tipo MIME        Descripción        Extensiones de archivo
application/x-nacl        Native Client Executable        
.
application/x-pnacl        Portable Native Client Executable        
.
Inhabilitar   Permitir siempre
saludos y gracias