chrome_cleanup_tool no sirve

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Lean Gomez

23/10/17 11:57

He intentado de muchas formas eliminar archivos y extensiones de mi navegador, y eliminar también secuestradores de paginas. una de ellas fue con chrome_cleanup_tool, pero no sirvio de nada.

Alguna ayuda o consejo para poder solucionar esto o el caso de los secuestradores de paginas ?

Respuestas (2)

sadeRe

23/10/17 15:49

Hi Lean,

You may need to:

Check the programs list if you had any unknown/suspicious app installed. If so, remove it manually.
Head to chrome://extensions/ and disable installed add-ons one by one - This helps find out the troublemaker. Report >> remove that item afterwards.
Now, try removing the bad extension manually.
Reset your chrome sync - remember to back up your personal data like bookmarks first.
Uninstall current chrome fully - do not miss out local chrome data/profile. Reinstall the latest one later.
Install > update > run the free version of Malwarebytes Antimalware & adwcleaner.
Perform a thorough adware & malware check.
Report the searchnow.com site to Google SafeBrowsing Team here.

Here's the complete to-do list that would help fix your ruined chrome.

More, please learn how to protect your computer from adware, riskware even malware. (Here's how & case studies.)

Best,

S :)

p.s.: IF you have trouble managing installed extensions (take the below img as an example)....

run Chrome policy remover (direct download). NOTE that, your chrome would block the download - plz hit Keep button. Run the bat file as admin (right-click...)

MUHIBULLAH MOHAMMED

24/10/17 6:59

Hi there,

Welcome to the Google Chrome Help Forum.

We have a specialized forum for addressing the issues related to Chrome in Spanish. Therefore, I'm directing your post to the Google Chrome - Foro de ayuda where your issue shall be best addressed there by the members of the community.

Hope this helps.

Best,

Matt