Actualización de Calendario por nueva actualización en Noviembre 2014

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Actualización de Calendario por nueva actualización en Noviembre 2014

Lorena Quiroga

28/10/14 10:21

Chrome version 38.0.2125.111

When i go to the calendar it brings up the message that I need to authorize.
I click to authorize and it says authorizing but nothing happens.

Can you help? I've done it in a desktop computer, also Mac and it works. When I want to do it in the laptop it doesn't work.

Thanks!

Respuestas (11)

Bela F

28/10/14 11:01

Hola Lorena

Bienvenida al Foro de ayuda de Google Chrome

(Te respondo en español, pero si no entiendes -avisame para hacerlo en inglés-)

Prueba eliminando los datos de navegación de Chrome sigue los pasos de esta referencia Cómo eliminar la caché y otros datos del navegador - Ayuda de ... recuerda hacerlo desde "el origen de los tiempos" :)

Regresa a comentar si funcionó o si el issue persiste.

Saludos!

Bela F

Lorena Quiroga

28/10/14 11:33

Hola Bela.

Muchas gracias por la respuesta. Efectivamente me la podrías reenviar en inglés?

Thanks.

Lorena

Bela F

28/10/14 11:45

Claro Lorena,

Try deleting cache and cookies Delete your cache and other browser data - Chrome Help . Select beginning of time to delete everything.

Let me know if this worked.

Cheers!

Bela F.

Lorena Quiroga

28/10/14 13:10

Hi Bela.

Unfortunately it didn't work. We've deleted caches and cookies, restarted again and still it won't authorize.

Sorry to bother but I need it. What can the problem be?

Thanks

Bela F

28/10/14 13:27

Thanks for coming back Lorena,

Let's try something else - first disable your Chrome extensions

if this doesn't work - let's create a new profile Create a new browser user profile - Chrome Help and see if that fixes the issue.

Let me know the results,

cheers

Bela F

Lorena Quiroga

28/10/14 15:58

Hi Bela.

I'm sorry but doesn't work :(

I don't understand why it worked in the desktop computer but not in the laptop.

Is there something else we can try?

Thanks in advance for all your help.

Bela F

28/10/14 16:32

Lorena

Thanks for keep coming back, is important for us to help you figure out this issue.

I'm going to research a little bit more about this, in the meantime uninstall and re-install Calendar.

Let me know if there's any changes.

Bela F

Lorena Quiroga

29/10/14 13:07

Hi Bela.

Hope you're fine. I'm only updating that I still can't access the drop down. I can access the calendar but not to the drop down that shows in the browser at the top right.

You've had a chance to review something? I really appreciate all your help.

Thanks

Bela F

29/10/14 15:17

Lorena

So sorry I missed something yesterday -and one of the Top Contributors pointed out for me- your Chrome is outdated, did you see those 3 orange lines? You might be experiencing some sync issues.

Please check this article, Troubleshoot sync issues and come back to the forum and tell us what happened.

Thanks again for your patience.

Bela F

Lorena Quiroga

3/11/14 8:19

Hi Bela.

Sorry the delay in my response. But still don't have good news. When we go to the orange lines we see the message Sync Error: Sign in again. We complete the sign in information, username and password account and doesn't ask for other passphrase and goes in. As I've said before, the calendar works fine. What doesn't work is the dropdown box.

Can we try something else? Can it be a problem in the computer?

Thanks

Bela F

3/11/14 9:05

Hi Lorena

This is a very rare situation but I'm pretty sure we can make it work. Try a full desinstallation (manual) Uninstall Google Chrome - Chrome Help and try to reinstall it again.

Let me know what happens after.

cheers,

Bela