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Please answer these questions so we we can get an idea of what your configuration is. Please provide as much detail about your specific issue as possible.
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When you post about a new issue, please describe exactly what you are seeing (any error messages? What were you doing before this issue came up? What are the repro steps? etc) In addition, include the following information with your answer
Chrome OS Version (Type chrome://version in your browser window's address bar. Copy and paste the first two lines you see here.):
Chromebook Model (Example: Chromebook Pixel, HP Chromebook 11, etc.):
Issue description: