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no puedo instalar google chrome

jose manriquez
6/04/15 18:35
To find your Chrome version type chrome://version into your omnibox (where the URL is)
 
 
esto es lo que me sale:
 
PLATFORM VERSION INFO
 Windows    : 6.1.7601.65536 (Win32NT)
 Common Language Runtime  : 4.0.30319.18444
 System.Deployment.dll   : 4.0.30319.34244 built by: FX452RTMGDR
 clr.dll    : 4.0.30319.18444 built by: FX451RTMGDR
 dfdll.dll    : 4.0.30319.34244 built by: FX452RTMGDR
 dfshim.dll    : 4.0.41209.0 (Main.041209-0000)
ERROR SUMMARY
 Below is a summary of the errors, details of these errors are listed later in the log.
 * Activation of https://dl.google.com/update2/1.3.26.9/GoogleInstaller_es.application?appguid%3D%7B8A69D345-D564-463C-AFF1-A69D9E530F96%7D%26iid%3D%7B17CAA6A3-BF1C-3D39-836E-43710811AF26%7D%26lang%3Des%26browser%3D2%26usagestats%3D0%26appname%3DGoogle%2520Chrome%26needsadmin%3Dprefers%26installdataindex%3Ddefaultbrowser resulted in exception. Following failure messages were detected:
  + Access to the path 'C:\Users\flor_jonas\AppData\Local\Temp\Deployment\2C0ALXYQ.Y8P' is denied.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
 No transaction error was detected.
WARNINGS
 There were no warnings during this operation.
ERROR DETAILS
 Following errors were detected during this operation.
 * [06/04/2015 07:27:21 p.m.] System.UnauthorizedAccessException
  - Access to the path 'C:\Users\flor_jonas\AppData\Local\Temp\Deployment\2C0ALXYQ.Y8P' is denied.
  - Source: mscorlib
  - Stack trace:
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
   at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
   at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
   at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
   at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
   at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
COMPONENT STORE TRANSACTION DETAILS
 No transaction information is available.
 

Respuestas (1)

Dennis Tobar
7/04/15 8:23
Hola Jose:

Creo que el error que tienes se debe a que posiblemente no estás instalando Chrome con los permisos de administrador (por eso la indicación que no ha podido ingresar a un directorio temporal).

De todas formas, intenta instalar Chrome con el instalador offline para evaluar si ese podría ser el error.

Nos comentas cualquier cosa.

Saludos!